Effective Date: August 1, 2025
At XPLR PH Motorcycle Adventure Tours Inc. your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or participate in our motorcycle adventure tours.
1. Information We Collect
1.1 Information You Provide to Us
- Full name
- Email address, phone number, physical address, date of birth
- Emergency contact information
- Government-issued ID or passport number (for booking, insurance, and permits)
- Driving license details
- Medical or dietary requirements
- Payment details
- Riding experience
1.2 Information Collected Automatically
When you use our website, we may collect technical data such as:
- IP address and browser type
- Device and operating system
- Pages visited and session duration
- Cookies (see section 6)
2. How We Use Your Information
We use your data to:
- Process and confirm bookings
- Communicate updates, itineraries, and marketing offers
- Ensure your safety and compliance with local regulations
- Improve our website, services, and customer support
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share data with:
- Tour service providers (hotels, guides, insurance, transport)
- Payment processors
- Government agencies when legally required
4. Data Retention
We retain personal data only as long as necessary for the above purposes and to comply with the law. After that, your data is securely deleted or anonymized.
5. Your Rights
Under the Philippines Data Privacy Act and applicable laws, you have the right to:
- Access and update your personal information
- Request deletion of your data
- Withdraw consent for marketing at any time
- File a complaint with the National Privacy Commission (NPC)
To make a request, please email us at info@xplrph.com.
6. Cookies & Tracking
We use cookies and tracking tools like Google Analytics and Facebook Pixel to improve user experience and measure traffic. You may disable cookies via your browser settings.
6.1 Plugins That May Collect Data
- Contact Form 7: Stores form submissions and email addresses.
- WooCommerce: Stores cart, order, and billing data.
- Jetpack: Collects anonymized traffic statistics and may show social media buttons.
7. Data Security
We use SSL encryption and other security tools to protect your information. While we strive to safeguard your data, no system is 100% secure.
8. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this page regularly for updates.
10. Contact Us
If you have any questions about this policy, you may contact us at:
XPLR PH Motorcycle Adventure Tours Inc.
4388 AGUINALDO HIGHWAY BUHO , SILANG, CAVITE, REGION IV-A (CALABARZON), 4118
Email: info@xplrph.com
Phone: +63 917 892 5558
